About Duelz CasinoDuelz.com is operated by SuprPlay Limited, a company registered in Malta with registration number C-74595, and with registered address at 63, Villino Zammit, Triq il-Kbira, Sliema SLM 1541, Malta. SuprPlay Limited is licensed to operate remote gaming by the Malta Gaming Authority under the following license: MGA/B2C/325/2016, issued on the 8th of July, 2016. Payments may be handled on SuprPlay Limited's behalf by SuprPay Limited, with company number C 75650 and registered address 63, Villino Zammit, Triq il-Kbira, Sliema SLM 1541, Malta. Duelz.com is operated by SuprPlay Limited in the UK under casino license from the Gambling Commission - UK Licence Number: 000-048695-R-327029-005.
© Duelz 2020 | Gambling can be addictive, please play responsibly. The usage of this site is strictly forbidden for under 18 years of age. If you have any questions, please don't hesitate to contact us via email [email protected] or via Live Chat.
General Bonus Terms & Conditions
Version 1.2, dated 2021-04-27
1. General bonus terms for all bonuses – unless specifically stated.
a. We love bonuses as much you do - it's a great way to get introduced to the casino and the game. However, unfortunately, some users give it their best shot to find loopholes and to abuse our bonuses in ways we did not intend. And that's not ok in our book because abuse costs us money and leads to fewer bonuses for everyone else. To stop those mischief-makers in their tracks, we need to create a rather long list of what you can, and what you can't do while playing with bonuses. For the vast majority of you out there, the risk of breaking any of these rules by mistake is low. We assess each breach of our rules on a case by case basis, and we retain the right to reset the account balance to its status prior to the breach if we deem the breach was made will fraudulent intent. In case of repeated breaches by an over-creative and mischievous player, we retain the right to void all activity and refund the original deposit to the player and close the account for good.
b. Deposit Bonuses may be offered to you from time to time. Upon a qualifying deposit, they will match your deposit by a certain percentage up to a certain value, which will be indicated on the specific offer. For any deposit bonus, the minimum deposit is £20 or currency equivalent, unless stated otherwise for the specific bonus.
c. Once your Deposit Bonus has been claimed, your funds will be used in the following order: 1/ Any funds required to trigger the bonus (your deposit) 2/ bonus funds 3/ any remaining funds.
d. The maximum amount you are allowed to bet per spin when playing with an active bonus is £2 per bet/spin (or equivalent in any other currency) until the wagering requirements of the bonus have been met. This includes double-up wagers after the game round has been completed. The Company reserves the right to close any accounts that breach this requirement, return any deposited amount to the player, and confiscate any winnings made as a result of this breach.
e. Winnings resulting from a bonus or free spins that originated without making a deposit (i.e a "no deposit bonus" or "no deposit free spins"), are capped at £100 (or currency equivalent), unless specific terms are applied. Withdrawal requests of larger amounts will not be paid out and winnings in excess of £100 may be confiscated.
f. Your bonus will be converted to real money as soon as the wagering requirement is met.
g. If you forfeit your bonus, all bonus money is lost and any real money balance will stay in your account.
h. Different games contribute differently towards completing a wagering requirement of a bonus. Wagering £1 on one game may contribute £1 to the wagering requirements while wagering £1 on another type of game may contribute only 10% of the amount. ie. £0.10. Some games do not contribute at all towards completing the wagering requirements. See the below for details: -Video slots, Classic slots & Jackpot slots: 100% -Scratch games: 100% -All Roulette 5% -All Video Poker: 5% -All Blackjack & Baccarat games including Punto Banco: 5% -3-card Poker, Oasis Poker, and Red Dog: 5% -All Live Casino tables: 5% -Other table games: 40%
i. There are a number of games that you may not, or cannot play whilst playing with a bonus balance. These games are Tower Quest, Koi Princess, Dr Jekyll & Mr Hyde, Ladies Nite, Game of Thrones, Scrooge, Spring Break, Eye of the Kraken, Blood Suckers, Blood Sucker 2, Lucky Angler, Big Bang, Forsaken Kingdom, The Wish Master, Devil's Delight, Champion of the Track, Robin Hood, Pearls of India, Royal Masquerade, Tomb Raider 2, Dead or Alive, Untamed Bengal Tiger, Untamed Giant Panda, Untamed Wolf Pack, 1429 Uncharted Seas, Untamed Crowned Eagle, Double Dragons, Divine Fortune, Super Monopoly Money, Castle Builder, Castle Builder II, Stardust, Peek A Boo and Alchymedes.
j. The Company only allows one account per person - and as a consequence, only one bonus offer is allowed per person, account, address, device, and IP address. The Company reserves the right to close any accounts that breach this requirement, return any deposit balance to the player (subject to general regulatory obligations), and confiscate any winnings made as a result of this breach.
k. Duelz management retains the right to update these rules at any time and will notify the customers if the change is deemed significant.
l. All Duelz' offers are intended for recreational players and We may in our sole discretion limit the eligibility of customers to participate in all or part of any promotion.
m. In case of breaches of these General bonus terms, or the specific terms related to a bonus or a promotion, we reserve the right to reclaim the bonus element of such offers, void bets, and winnings made.
n. It is not allowed to attempt to build up value inside a game while playing with an active bonus, and then leaving the value in the game and redeeming it after the active bonus expires and the wagering requirements no longer apply. Such behaviour is considered fraudulent and any winnings will be confiscated.
o. Points (p) are earned during gameplay at Duelz and can be exchanged for bonuses in the Marketplace.
p. You have a right to withdraw your cash deposit and any cash winnings from a deposit used to claim a bonus (subject to general regulatory obligations). Please be aware that if this is withdrawn, the bonus and spins will be forfeited.
q. If we have concerns about the nature or extent of your gambling from a responsible gambling perspective, we may restrict you from being eligible for bonuses on a temporary basis.
r. These General Bonus Terms must be read together with our general website Terms & Conditions ("Other Terms"). Please make sure that you have read and understood the Other Terms and these General Bonus Terms before taking part in any Offers. In the case of any discrepancy or differences between these General Bonus Terms and the Other Terms, these General Promotion Terms will take priority. More information on our General Terms and Conditions can be found here.
2. Deposit bonuses
a. A deposit bonus is defined as a bonus where you deposit an amount of real money and get an additional amount of bonus money from Duelz.
b. The bonus and any winnings generated will be forfeited 30 days after the bonus has been credited if the wagering requirement has not been met.
c. All deposit bonuses, if not otherwise stated, are subject to a wagering requirement of 45 times the bonus amount.
d. The Welcome Bonus is subject to a wagering requirement of 30 times the sum of the deposited funds and the bonus funds. For example, if a player deposits £20 when claiming the 100% match welcome bonus, the wagering requirement is 30 x (£20 + £20) = £1,200.
e. Deposit bonuses are only available to players who have received an offer either via Email, SMS, Phone, Onsite message.
f. The Welcome Bonus has a total win cap of £500. All bonus funds exceeding £500 at the end of the wagering requirement will be voided.
3. Free Spin bonuses
a. The winnings generated from Free Spin bonuses are credited as bonus money and are subject to a wagering requirement of 45 times the bonus amount unless otherwise stated.
b. Any Free Spins originating from a campaign are available for 3 days unless otherwise stated.
c. Any winnings generated from the free spins will be forfeited 30 days after the bonus has been credited if the wagering requirement has not been met.
d. Free Spin bonuses are only available to players who have received an offer either via Email, SMS, Phone, Onsite message.
Any Free Spins or Bonus received from Chests come without any wagering requirement.